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Terms and Conditions

TERMS & CONDITIONS

 

Thank you for your interest in OCI Electronics!  We are a wholesale-only distributor of name brand electronics to qualified resellers and installers in a variety of industries.  If you are interested in setting up an account with OCI please complete our dealer application at www.ocielectronics.com  or contact us at 1-800-274-7624 for more information.  Possession of this catalog does not constitute the right to purchase from OCI Electronics.

OCI Electronics Web Site is operated by Overseas Connection, INC. These Terms of Service apply to ocielectronics.com and not to the content of third parties. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

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PRIVACY POLICY OCI Electronics is committed to protecting and respecting the privacy of all our customers and visitors. The information collected from customers when ordering is used for billing and administration purposes only and will be kept strictly confidential. Information collected will be contact details and payment information (credit or debit card). None of which will be passed onto third parties. When visiting our website, information such as the ISP's domain, the time accessed and the pages visited will be stored. This is to analyze the web traffic and improve content of the site. Customers are responsible for ensuring that only authorized personnel access their account with us. If for any reason you are concerned about this, please contact us on abuse@ocielectronics.com should you have any queries relating to our Privacy Policy, please contact us at info@ocielectronics.com

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PRICING Please log in to our secure B2B website at www.ocielectronics.com with your username and password for current pricing, product availability, and to place orders.  You are also welcome to call us at 1-800-274-7624 for pricing, availability, and product information.  Wholesale prices are quoted for immediate sale and will be honored for 7 days.  Special volume pricing is also available.  All prices are subject to change without notice.  

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TERMS All new accounts must complete a dealer application prior to shipment of first order.  Standard terms are credit card (Visa, MasterCard, and Discover) or COD.  Net 30-Day terms will be extended at OCI's discretion for dealers with six months of regular buying history and a credit approval by our credit department.  A 1.5% monthly service charge will be assessed on all past due accounts.  A $25 processing fee will be assessed on all returned checks. 

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SHIPPING OCI ships via every major carrier.  Shipping charges are billed at published rates (available on all carriers’ websites).  Third party billing is available for most carriers.  Please note all lost or damaged third party shipment claims must be initiated by the third party account holder.  Please contact customerservice@ocielectronics.com for information on international shipping rates.   

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DROP SHIP Fulfillment Program OCI offers a drop ship fulfillment program, under which OCI will blind ship dealer's order direct to their customer. A signed drop ship agreement is required to participate in this program. Policies outlined in the drop ship agreement will supersede policies listed on this page. Each drop ship order will incur a service and handling fee. Please contact your sales representative for more information.

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WARRANTY/RETURN POLICY OCI offers a return period of 30 days from date of receipt.  Return Merchandise Authorization (RMA) numbers are required for all returns.  Returned products must be complete in the original packaging and resalable condition.  Special Order items may not be returned. Units requiring service, either warranty or otherwise the manufacturer should be contacted directly.  To obtain an RMA number, please send an email to RMA@ocielectronics.com or visit our website to submit a RMA request and be sure to provide the original invoice number, product brand and complete model number being returned, and the reason for return.  Returned merchandise may be subject to a restocking fee please contact the RMA department for details.   

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DISCLAIMER OCI Electronics attempts to publish an accurate catalog.  Despite our best efforts, we are not responsible for typographical errors and any change in product design/packaging by manufacturer for the products we distribute.  Prices may change at any time.  Shipping weights are actual weights and express shipments may weigh more or less due to dimensional weight calculations.

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LIMITATION OF LIABILITY OCI Electronics shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if OCI Electronics has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

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Copyright/Trademark Notice OCI Electronics is a registered trademark of OCI Electronics, Inc. This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright 1985- 2008   OCI Electronics, Inc. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of OCI Electronics, Inc. or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

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Order Acceptance Policy Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ocielectronics.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. Ocielectronics.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order.

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Typographical Errors In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, OCI Electronics shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. OCI Electronics shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, OCI Electronics shall immediately issue a credit to your credit card account in the amount of the charge.

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ORDER CANCELLATION POLICY Please submit any cancellation via email to cancel@ocielectronics.com or call 800-274-7624. Email cancellations must contain the following: Company name, first and last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to cancelling your order. Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

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HOURS OF BUSINESS We are an online business for your convenience which means you may place orders 24/7. Any orders placed online during weekends will be handled the following Monday or workday. Orders placed after hours or on a holiday will be handled the following work day. Working hours are Monday to Friday 8AM-5PM PST daily. Service and support is available during working hours.
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PICTURES AND DESCRIPTIONS OCI Electronics is not responsible for any misrepresentation of products by the manufactures or by its distributors/dealers. Pictures and descriptions are provided by a third party.

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SALES TAX OCI Electronics are required by law to charge California residents state sales tax which is 8.25% on all purchases. Purchasers residing outside the state of California do not have to pay any sales tax whatsoever. If the purchaser resides outside the state of California, but wishes to have a good shipped within the California area no sales tax apply